Privacy Policy
Privacy Policy
Maria Elena Bay operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Maria Elena Bay provides and manages these Services directly. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process the following categories of personal information:
- Contact details (name, address, billing/shipping address, phone number, email)
- Financial information (payment details, transaction data)
- Account information (username, password, preferences)
- Transaction information (orders, cart activity, returns)
- Communications (customer service messages)
- Device information (IP address, browser, device data)
- Usage information (how you interact with the website)
Personal Information Sources
We may collect personal information from:
- Directly from you
- Automatically through the Services (cookies & tracking technologies)
- From service providers acting on our behalf
- From partners or third parties
How We Use Your Personal Information
We use your personal information to:
Provide and improve our Services
- Process orders and payments
- Manage accounts
- Arrange shipping and returns
- Personalize your shopping experience
Marketing and advertising
- Send emails, messages, or promotions
- Show relevant ads based on your activity
Security and fraud prevention
- Protect accounts and transactions
- Detect suspicious activity
Communication
- Customer support
- Service updates
Legal obligations
- Comply with laws and regulations
- Handle disputes or legal claims
How We Disclose Personal Information
We may share your information:
- With service providers (e.g. payment processors, shipping partners, IT services)
- With marketing partners
- When required by law
- Within our business structure (affiliates)
- In case of a business transfer (e.g. sale or merger)
Third Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal data from minors.
Security and Retention
We take reasonable measures to protect your data, but no system is 100% secure. We retain your data only as long as necessary for:
- Providing services
- Legal compliance
- Dispute resolution
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your data
- Delete your data
- Correct your data
- Transfer your data
- Opt out of marketing
You can exercise these rights by contacting us.
Complaints
If you have concerns about how we handle your data, please contact us. You may also file a complaint with your local data protection authority.
International Transfers
Your data may be processed outside your country. We ensure appropriate safeguards are in place where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Last updated: April 2026